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Unify International’s Benchmark Audit Survey
Now is the time to drive waste out. The market is softening. Material prices are on the rise. Take time now to get a third party assessment on
where you can drive waste out of your internal operations and relations with Trade Contractors. The Unify International Benchmark Audit Survey is
the proven, economical and quick way to get you this type of analysis.
Unify International has a proven method of working with your management team, Trade Contractors, and front line personnel to give you an objective,
in depth assessment of:
- How well each of your systems operate
- The strengths and weaknesses of each of your construction management
systems
- Ways to reduce costs for you and your Trade Contractors
- How your operations compare to other "best builder" practices locally,
with other builders' divisions both locally and against a nationwide blind
pool
Construction Management Systems/ Areas Covered
- Plans
- Bidding
- Contracts / Paperwork
- Options
- Field Operations
- Customer Care & Warranty Process
- Payment Process
The insights collected from the data, narrative responses, and focus groups is assembled into a short list of Strategic Suggestions for your review and use. Unify International can then help you determine which improvement goals will have the most value for your firm and the vendors.
Once you determine your first goal, Unify International can then serve as a sounding board and provide guidance on how to drive your goals into measurable results. We can also help you in the areas of execution you know are critical but do not have the management resources to staff properly.
Give us a call and let us help you start saving now!
Benchmark Audit Survey (BAS)
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The Unify International Benchmark Audit Survey is a great
first meeting agenda to have with your Trade Contractors and staff. The
BAS provides an in-depth
analysis from the perspective of your Trade Contractors identifying:
- The Strengths and weaknesses of each of your construction management systems
- Ways to reduce costs for you and your trade contractors
- How your operations compare to other "best builder" practices locally, with other divisions, and a nationwide blind pool
Your written audit report will cover your bid process, paperwork, scheduling
systems, cycle times, jobsite conditions, trade damage, payment systems
and warranty process. Your division audit will enable you to determine
which improvement goals will have the most value for your firm and your
Trade Contractors.
The information from your Trade Contractors and internal personnel,
in conjunction with your upper management team will enable us to serve
as a sounding board and provide guidance on the places to focus improvement
efforts for highest payoff. |
'Benchmark Audit Survey' Reports
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A very detailed analysis of how well each of a builder's
systems function according to their trade contractors and staff. A summary
report helps management target improvements that will benefit the builder
financially and provide an improved environment for their trade contractors
and staff. |
Steps to Implement the Benchmark Audit & Seamless Team Consulting
MONTH 1 - 1 day on site and 2 days offsite
- Conduct a "construction/state of the company rally" meeting
with all the Contractors and potentially with a percentage of
your key personnel.
- Overview of the recent past and discuss the future business opportunities
for the Builder and Contractors.
- Conduct the Benchmark Audit Survey
- Conduct focus groups with designated Trade Contractors and
staff. In
addition to the time with the Trade Contractors, we suggest having one
meeting with your internal staff members that are involved from "sale
to start", construction, and warranty. This focus group should include
representation from sales, the administrator(s) who review sales paperwork,
design center personnel, superintendents, customer service/warranty personnel
and whoever pulls permits or start packages together for the field and
the Trade Contractors. No management allowed in these two focus
groups, please.
MONTH 2 - 1 day on site and 2 days offsite
- Review the results of the Benchmark Audit (initial review in person
or by phone). Determine the number one goal to pursue. Discuss how
to incorporate
the findings and improvement goal from the BAS into the efforts
that your firm may already be pursuing.
- Agree on how to follow up on the audit (improvement Goals, outbound
correspondence, etc.).
- Provide assistance where necessary.
- Agree on how to follow up and follow through on the number one improvement
goal.
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